Your subscription to FastManager includes *unlimited* Maintenance, Support and access to any Updates that may be released from time to time.
If you have any questions or problems, feel free to head to the HelpDesk to get assistance
Step 1: locate your “FastManager Data Folder”
This is the folder where your company database is stored, as well as various other files and folders that FastManager uses.
Using Windows File Explorer locate that folder. In it you will find the following files:
db.qdb
catalogs.mdb
(or it might be just catalogs
)And some folders, such as:
thumbnails_1
upsshippinglabels
Here is an example:
db.qdb
.
Step 2
Get everyone to close FastManager
Once are sure the “lock” files are gone - proceed to the next step:
Ctrl
+ A
(simultaneously)) on your keyboard to select all the files & folders inside that folder. Ctrl
+ left-click
to selectively highlight only certain files.db.qdb
and catalogs.mdb
(might be listed as just: catalogs
)
You can optionally also select:pictures_1
(this is your Pictures Folder, sometimes also called: thumbnails_1
), but remember that this could make your backup file quite large.
Send to --> Compressed (Zipped) Folder
Now you should have a new file in that folder called: db.zip
or, possibly: catalogs.zip
.
That is your backup.
.zip
archive to some other folder, for example, if you have your own private NextCloud server, or if you're using a proprietary service such as DropBox or Carbonite, move the file db.zip
into a folder that will be picked up by that software so that it makes a remote backup for you (uploads it to your cloud storage).Open “SQL Server Management Studio”
Databases
Backup to
= 'Disk'
From time to time it may become necessary to verify the data contained in the database.
Accounts Receivable Report
that show 0.00
as the balance.
In FastManager, go to File
→ Data Verification
Verify Items
will take a long time (especially if you have several vendor catalogs)