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setup:company [2021/02/25 09:56] – erroll | setup:company [2023/03/10 11:31] (current) – [Importing Customers] erroll | ||
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+ | <note tip> | ||
+ | Use the //Table Of Contents// at the upper-right of this page to navigate quickly to a particular section of the document \\ | ||
+ | {{: | ||
+ | </ | ||
+ | \\ | ||
+ | ====== Company Setup ====== | ||
+ | |||
+ | You can change your company' | ||
+ | |||
+ | * To access this screen go to: '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | \\ | ||
+ | \\ | ||
+ | {{ : | ||
+ | \\ | ||
+ | \\ | ||
+ | Make the changes required and click on Save. | ||
+ | \\ | ||
+ | \\ | ||
+ | {{ : | ||
+ | \\ | ||
+ | |||
+ | The contact information on this screen is what will print on your quotations, work orders, invoices and purchase orders. | ||
+ | \\ | ||
+ | |||
+ | < | ||
+ | |||
+ | |||
+ | ---- | ||
+ | |||
+ | ===== Preferences ===== | ||
+ | |||
+ | In FastManager, | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | We recommend that you leave the default: '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | In the next window that comes up, you will notice that you have six tabs that need to be filled out: | ||
+ | \\ | ||
+ | |||
+ | <note important> | ||
+ | |||
+ | ==== Defaults Tab ==== | ||
+ | |||
+ | The first tab is called '' | ||
+ | |||
+ | The “default” tab has basic sales oriented information on the top. | ||
+ | * For instance, when creating customers, what type of area are your customers typically from. | ||
+ | * Or you can set which Rep should be used as the default for new customers //on that computer// | ||
+ | |||
+ | Fill out each field that is applicable to your company. | ||
+ | * Underneath that section is another section called '' | ||
+ | * Again, fill out each field making it specialized to your company. | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | \\ | ||
+ | |||
+ | ==== Mandatory Fields ==== | ||
+ | |||
+ | The next tab is called '' | ||
+ | |||
+ | * Check off whatever boxes make sense for your company inside this field. | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | ==== Options Tab ==== | ||
+ | |||
+ | The third tab is called '' | ||
+ | |||
+ | Repeat the same processes by selecting those things that make sense within your company. | ||
+ | |||
+ | <note tip>The BLUE text refers to settings that will only affect this computer</ | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | ==== Re-Order Preferences ==== | ||
+ | |||
+ | The fourth tab is called '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | ==== Dates Tab ==== | ||
+ | |||
+ | The fifth tab is called '' | ||
+ | |||
+ | Within this tab you will be choosing by default the amount of days it takes to produce orders, the minimum number of days it takes to produce orders and you are going to change your default ship dates, follow-up dates and the default number of days that you expect to receive goods on a PO. | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | ==== Modules Tab ==== | ||
+ | |||
+ | The sixth and final tab is where you would turn on certain '' | ||
+ | |||
+ | The modules available are: '' | ||
+ | |||
+ | * If the option is //greyed out//, then this means that it is not enabled in your Serial Number | ||
+ | * Should you wish to take advantage of one of these advanced features, contact our //Sales// department to upgrade your license! | ||
+ | |||
+ | Check the box next to each Module that you would like to have enabled | ||
+ | |||
+ | Click '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | |||
+ | ---- | ||
+ | |||
+ | ===== Operating Hours ===== | ||
+ | |||
+ | You can define the total number of hours on each given day of the week that your production floor is open to run jobs | ||
+ | |||
+ | < | ||
+ | |||
+ | To set your operating hours, go to '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | \\ | ||
+ | |||
+ | You will enter your // | ||
+ | |||
+ | If you work 8 hours Monday through Friday than you will put 8 in each data field Monday through Friday. | ||
+ | |||
+ | Within this window you will also set-up the exceptions. | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | Fast Manager uses the term “exceptions” because it does not only apply to holidays but also to days that you work longer than your typical shift. | ||
+ | |||
+ | * For instance, if you click the '' | ||
+ | |||
+ | |||
+ | * Click Update and you have now added Christmas as an exception with 0 hours. | ||
+ | |||
+ | |||
+ | * If you know that every day before Christmas you are going to work a double shift, you can click the word '' | ||
+ | |||
+ | |||
+ | * You have now added an extended work shift. | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ---- | ||
+ | |||
+ | ===== Importing Customers ===== | ||
+ | |||
+ | There are 2 ways you can import customers in FastManager: | ||
+ | |||
+ | * You can import customers from QuickBooks. [[accounts: | ||
+ | |||
+ | * You can also import customers using a CSV file: | ||
+ | * The CSV file must be organized EXACTLY in a specific manner in order to accurately transfer the data across. | ||
+ | * Make sure your CSV file has the same headings as our sample template and in the same order. | ||
+ | * Even if some of the columns are empty, that is ok. | ||
+ | |||
+ | * Once you create this CSV file you can then import it into FastManager by going to: '' | ||
+ | |||
+ | <note info> Download a sample layout of the CSV file: " | ||
+ | |||
+ | In FastManager, | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | When inside this window first click the get CSV file icon at the top left corner. | ||
+ | |||
+ | Navigate to where the CSV file is on your hard drive and double-click the file to open it. | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | Select the '' | ||
+ | |||
+ | You can then delete out certain rows, should you wish not to import certain customers, by selecting the rows that you want to delete and clicking the '' | ||
+ | |||
+ | After you have your customer list accurate you can then select the '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | <note tip>You can still go back into the customer screen and add more information about these customers.</ | ||
+ | |||
+ | After the import is complete, there is just one more step required to fix any the "NULL Values" | ||
+ | |||
+ | < | ||
+ | |||
+ | * Go to '' | ||
+ | * Select: '' | ||
+ | * Check the box to confirm that all the other users have closed FastManager | ||
+ | * Click on Start | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | |||
+ | ---- | ||
+ | |||
+ | ===== Importing Your Company Logo ===== | ||
+ | |||
+ | To substitute your company logo, select '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | Select which form you want to change the logo on. You can also select to change the logo on all forms. | ||
+ | |||
+ | Click on the '' | ||
+ | |||
+ | <note tip> Your logo can be in any popular **image** format such as jpeg, gif or tiff. FastManager will resize your logo to fit our forms and will then save a copy in a folder that you specify.</ | ||
+ | |||
+ | You will see a preview of your logo. | ||
+ | |||
+ | Click on the '' | ||
+ | |||
+ | <note important> | ||
+ | If you are running FastManager in a network environment, | ||
+ | \\ | ||
+ | In the file browser windows that pops up, be sure to first go to '' | ||
+ | \\ | ||
+ | For example: '' | ||
+ | </ | ||
+ | |||
+ | You can now close the '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | ---- | ||
+ | |||
+ | ===== Users ===== | ||
+ | |||
+ | You can create an unlimited number of users in FastManager. There are 2 basic purposes to create user accounts: | ||
+ | |||
+ | * User Access and User Preferences | ||
+ | * Sales Commissions | ||
+ | |||
+ | === User Access and User Preferences === | ||
+ | |||
+ | * When you first log into FastManager you need to log in with your user name and password. By doing so, FastManager will, based on that user's security settings, prevent him/her from accessing certain parts of the program. | ||
+ | * FastManager will also know certain preferences of the logged in user, such as the default E-mail account when sending out E-mails etc. | ||
+ | |||
+ | === Sales Commissions === | ||
+ | |||
+ | * FastManager has a ' | ||
+ | * If the '' | ||
+ | |||
+ | === Adding Users === | ||
+ | |||
+ | **To create a new or edit an existing user, select '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | To edit or delete an existing user, click on '' | ||
+ | |||
+ | To create a new record click on '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | Remember to '' | ||
+ | |||
+ | * If you have any quotations, or other transactions linked to a user, you will not be able to delete that user. | ||
+ | * You can hide the user instead (check the '' | ||
+ | |||
+ | * It is important to check the '' | ||
+ | |||
+ | * You can assign a default E-mail account to a user. | ||
+ | * This way if a user is logged in and trying to send an E-Mail the selected E-mail account will be a default to the one you specify here. | ||
+ | |||
+ | < | ||
+ | Before you can assign an email account to this user, you will need create it first.\\ | ||
+ | |||
+ | You can do this at: '' | ||
+ | {{ : | ||
+ | </ | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | ---- | ||
+ | |||
+ | ===== User Groups ===== | ||
+ | |||
+ | You can restrict users from editing or viewing certain information. | ||
+ | |||
+ | Instead of creating a new set of user access parameters for every user you can simply create one for a group of users such as sales reps. You can then assign the relevant user to that access group. | ||
+ | |||
+ | \\ | ||
+ | From the '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | To add a new user group, click on the '' | ||
+ | |||
+ | To edit an existing user group, select the group from the drop down list. | ||
+ | |||
+ | * (In this example we selected the '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | You can now scroll down the list and check or un-check any of the restriction options available and then click on the '' | ||
+ | |||
+ | * Now all we need to do is assign our user to this group. | ||
+ | * You will do this from the '' | ||
+ | |||
+ | |||
+ | |||
+ | ==== User Access ==== | ||
+ | |||
+ | From the '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | Select the relevant user from the drop down list. | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | * Enter a password for that user. | ||
+ | * Select the user group you want to assign to them from the drop down list (In our case we will select '' | ||
+ | * Click on the '' | ||
+ | * This user is now assigned to the 'Sales Rep' group which means he/she will have the same access rights as any other user who is assigned to this group. | ||
+ | * This user will now also need to enter the assigned password to login to FastManager. | ||
+ | |||
+ | |||
+ | ---- | ||
+ | |||
+ | ===== E-mail setup ===== | ||
+ | |||
+ | You can E-Mail quotations, sales orders, invoices, customer proofs and many other documents directly from FastManager. | ||
+ | |||
+ | * Before you can do that, you need to create your outgoing E-Mail accounts. | ||
+ | |||
+ | * You can create an unlimited number of outgoing E-Mail accounts, this way you can send documents from various people. | ||
+ | * For example you can create an account to send invoices from your accounting department and you can create an account to send quotations from sales. | ||
+ | |||
+ | * Creating these accounts are very similar to any other E-Mail program. | ||
+ | |||
+ | In FastManager, | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | To edit an existing account, first click on the '' | ||
+ | |||
+ | * You can also delete any account from this list by selecting it and clicking on the Delete button (the red '' | ||
+ | |||
+ | To create a new account click on the '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | You will need to obtain the following information: | ||
+ | |||
+ | ^ Required Info ^ Example | ||
+ | | The email address you want to send from | myname@mydomain.com | ||
+ | | The outgoing (SMTP) server address | ||
+ | | The encryption protocol to use | SSL or TLS or None | | ||
+ | | The port number to use | 465 or 587 or 25 | | ||
+ | | The SMTP username | ||
+ | | The SMTP password | ||
+ | |||
+ | < | ||
+ | |||
+ | <note important> | ||
+ | **If you are using Gmail/ | ||
+ | </ | ||
+ | |||
+ | Enter the following information: | ||
+ | |||
+ | * a user friendly description. This can be anything that will enable you to identify the account when you need to select which account you are sending from. | ||
+ | |||
+ | * the Author Information. This would be the display name, which is what your customer will see when he receives the E-Mail, | ||
+ | |||
+ | * the E-Mail address that you are sending it from as well as the address you want your customer to reply to. | ||
+ | |||
+ | * the outgoing '' | ||
+ | |||
+ | \\ | ||
+ | {{: | ||
+ | |||
+ | \\ | ||
+ | <note important> | ||
+ | \\ | ||
+ | <note info> | ||
+ | If you have another email account already configured that uses the same " | ||
+ | </ | ||
+ | |||
+ | |||
+ | Confirm if your SMTP server requires authentication //(it probably does)// and what the user name and password will be: | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | ---- | ||
+ | ==== GMAIL ==== | ||
+ | |||
+ | **PLEASE SEE: [[/ | ||
+ | |||
+ | \\ | ||
+ | ---- | ||
+ | ==== Office365 ==== | ||
+ | The Office365 SMTP settings are as follows: | ||
+ | |||
+ | \\ | ||
+ | ^ SMTP Server Information ^ | ||
+ | | SMTP Server Address: | ||
+ | | SMTP Port Number: | ||
+ | | Encryption Type: | TLS | | ||
+ | |||
+ | |||
+ | {{: | ||
+ | |||
+ | \\ | ||
+ | ---- | ||
+ | FastManager does not keep record of any E-Mails you send. You can however blind copy yourself (or anyone) on every E-Mail. | ||
+ | |||
+ | * this way you will have a copy of every E-Mail in your favorite E-Mail application. | ||
+ | * Click on the '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | You can add as many addresses as you want in the '' | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | To delete an E-Mail address from the list, select the address you want to delete and click on the Delete button. | ||
+ | |||
+ | You can also have FastManager automatically attach any files by default. | ||
+ | |||
+ | \\ | ||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | For example, if I'm going to send quotations from my //Sales// account I would by default want to attach our company' | ||
+ | |||
+ | <note tip>You can always remove or attach other files at the time of sending the E-Mail. These are only the default settings</ | ||
+ | |||
+ | \\ | ||
+ | ---- | ||
+ | === Email Defaults === | ||
+ | You can also setup a default signature and and subject when selecting the account. | ||
+ | |||
+ | * Click on the '' | ||
+ | |||
+ | {{ : | ||
+ | |||
+ | \\ | ||
+ | <note tip>See Also : [[/ | ||
+ | \\ | ||
+ | Once you are ready, click on the '' | ||
+ | |||
+ | Now you will be able to select this email account to send from, and you may allocate it to a particular user or rep. | ||
+ | |||
+ | \\ | ||
+ | ---- | ||
+ | |||
+ | <WRAP left centeralign round box 30%> | ||
+ | **[[/ | ||
+ | </ | ||
+ | <WRAP right centeralign round box 30%> | ||
+ | **[[/ | ||
+ | </ | ||
+ | |||