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The Sales Screen: More Features

Editing Tasks From The Sales Screen

You can assign tasks to various departments directly from the sales screen.

If you have the AutoScheduling module enabled then FastManager will automatically assign tasks for this order.

  • However, you manually can edit or add tasks from the sales screen.
For more information see: Scheduling and Tasks

To access tasks for an existing order, click on the Tasks button at the top of the sales screen:



You can also access this screen from the Job Board:



Attaching Files

You can attach any number of files to the work order.

The work order needs to be saved in order to enable the Attach button



You can attach any type of file.

FastManager will simply save the “path” to the linked file in your database - it will not know if you move the file.

Examples of files you may want to attach:

  • List of names for personalization
  • Correspondence that relates to the work order.
  • Drawing and scanned sketches that the customer made about his art requirements.
  • Copy of signed art approvals

Deposits And Payments

You can receive deposits and payments directly from the sales screen.

Converting a Quotation



You can also use the Payment Screen to receive payments and then split them up between multiple invoices and work orders.

Existing Work Order (WIP)

From the Sales Screen, click on the Payments button.

  • You can select if you want to take a new payment or apply an existing open credit to the current work order or invoice.
  • You can select to only apply part of the paid amount to this order and then leave the balance as an open credit.
  • Click Save to commit or Cancel to exit without taking the payment



If the current status of this order is Work In Progress then FastManager will automatically reserve the applied amount against this order. FastManager will then automatically apply the payment to the invoice, once you convert this order to an invoice.
If the current status of this order is Invoice then FastManager will automatically apply the selected amount to this invoice.

If a customer has an open credit with your company, you can use all or part of that credit as payment for and invoice or as a deposit on a work order.


Customer balance vs Order Balance

FastManager will display the balance for a particular order or invoice at the bottom-right of the sales screen.

  • This balance is only for the currently open order.
  • This does not mean that the customer has an outstanding balance with your company.
    • You may have an open credit for that customer that you can simply apply to this order.



FastManager will display if the customer as a whole has an outstanding balance in the bottom-left corner of the Sales Screen.

  • You can click on that link and see a list of the current as well as the past due balance.
  • You can further drill down to see which transactions make up that balance.
  • If the transaction is an Invoice you can click on it to open it on the sales screen




Re-Order

To re-order is a snap. Simply open your previous order and click on the Duplicate button.



If you select Duplicate As ... FastManager will simply use your previous order as a template.

  • This option will not bring across all the “Design Detail” history such as mesh counts, ink colors and thumbnail pictures.
  • FastManager will also not automatically save the order and thus create an order number.
    • You can therefore exit before saving the order.

If you select the Re-Order As ... option then FastManager will bring across all the order detail including thumbnail pictures.

  • You can select what detail FastManager will bring across from the Company Preferences screen.
You can select to create a re-order as a quotation first, in the event that the customer wants to first approve the new order value.
You can then later convert it to a work in progress.